What personal data do we collect, store and use?
Information received directly:
- Account details: e-mail email address and password.
- Identification data: first name, last name, date of birth (if applicable).
- Address data: street, house number, postal code, city, country.
- Contact details: phone number and e-mail mail adress.
- Order data: ordered goods, prices, billing and shipping information.
- Billing data: account data, bank card data (if available) or data on other billing services, e.g. PayPal, Opay.lt
Information received indirectly:
- Information about how you use our websites. For example, we may collect the following information:
- Device information, ie IP address, operating system version and settings of the device you are using to access the content/goods.
- Log-in information, ie the time and duration of your session, the terms of requests you enter on our websites and any other information is stored in the cookies we set on your device (cookie policy below).
- Location information, i.e. your device's GPS signal or information about the nearest WiFi access points and cell towers, which may be transmitted to us when you use the content of our websites.
Information from third party sources:
We may obtain information about you from public and commercial sources (to the extent permitted by applicable law) and combine it with other information we receive from you or about you.
Other information we collect:
We may also collect information about you, your device, or your use of content on our websites with your consent.
Handling information:
Data category | Purpose | Legal basis | Legitimate interests | Duration of storage |
---|---|---|---|---|
email mail adress | Login confirmation, sending order statuses, sending the newsletter | GDPR Article 6(1)(f). | Duration of the newsletter subscription | |
Contact information | Handling customer requests | GDPR Article 6(1), points b, f | Customer loyalty, improving our services | 1 month from the date of receipt of the request |
Contact details, address details, order details, billing details | Delivery of goods | GDPR Article 6(1)(b). | Order execution, 10 years |